Who we are
We are ShopoYou.com Our website address is: http://www.shopoyou.com.
Built For Shopoyou.com
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the GDPR)
We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. We do not sell, trade or otherwise pass on your details unless it is necessary to complete your order (for example, to DPD where you have requested Express deliver). The lawful processing reason for this is contract.
We will not sign you up to any marketing emails, but it you choose to subscribe, or if you are already subscribed, we will give you the chance to opt-out at any time. The lawful processing reason is consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us, or using the “my account” feature of this website. If you find any inaccuracies we will delete or correct them promptly. Via the “my account” feature, you have access to the complete set of information that we hold about you.
The personal information which we hold will be held securely in accordance with our internal security policy and the law. This includes the encryption of all data in our databases.
We may use analytics technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can not be used to identify you.
We do not store any financial or sensitive information.
Further information following GDPR
We would like to reassure all our customers that we keep your details in an encrypted database, and we don’t store (and never have stored) any sensitive information such as card details, date of births or passwords. T-shirt designs are secured by unique and random codes meaning your designs can only be found if you choose to share them.
From the beginning, we have striven to collect and hold as few details as possible from customers, and you’ll have noticed that we only collect data where is it is necessary to provide the service to you (your design, address to send t-shirt), or where it is our legal obligation (for example, we have to keep details of our sales for HMRC as part of our duty to keep accurate financial records).
An example of our philosophy on data collection is that we don’t collect the card billing address because we don’t need it to do our job. We aren’t looking to find out as much as we can about you, we are simply wanting to print t-shirts for you.
Analytics
All analytics data is anonymised and no identifying information or pseudo-identifying information about which pages of our website you look at is stored.
Retargeting
In light of the new GDPR rules we have discontinued re-targeted adverts and their cookies.
Emails
If you don’t wish to receive our emails anymore, please click the link to unsubscribe. This will remove your email permanently and instantly from special offer emails.
If you don’t open emails from us, then we will remove you from the list periodically. You will not be subscribed to marketing emails without your express consent.
Transnational emails are separate and will still be sent (e.g. order confirmations). It is possible to unsubscribe from these in the same manner, but we highly recommend that you don’t as it would not then be possible to track your orders.
Cookies
We have completed a website cookies audit and we only set cookies that are necessary to make the website functional. All advertising and re-targeting cookies have been removed.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.